If you are involved in an accident that results in damage to your vehicle with an Rising Bank loan, please contact your insurer and notify Rising Bank Servicing by calling 1-833-250-9011 or by sending an email to risingbankauto.servicing@upstart.com so we may begin working with your insurance provider to assess the damage. Should your insurance provider determine the damage to be a total loss, the estimated value of the vehicle will be sent directly to Rising Bank, where it will be applied to your loan.